Creating a Content Component

Introduction

Content Component in Oracle Communication Cloud Service is a specialized element within the Data framework that can have page breaks and manages content retrieved from Content configuration in a communication. Unlike other entities, it handles layout features- such as page breaks, visible in print- and Content configuration that is associated to determine uniform data in the communication. This allows organizations to precisely structure communications and include sections or formatting controls alongside data-driven content.

Prerequisites

Following are the prerequisites to consider before creating a Content Component configuration.

Note:

Ensure that you complete the prerequisite before proceeding.
Prerequisites Details
Set the Config ID Config ID must be Active.

Ensure all dependent configurations and associations are part of the same open Config ID.

See Creating Config ID for more details.
Configure entitlements Ensure that you have the required entitlements to create a Content Component.
Create Content configuration Ensure that you have created the Content configuration that you want to associate to Content Component. See Configuring a Content for more details.
Create Communication Style configuration Ensure that you have created the Communication Style that you want to associate to the Content Component. See Creating a Style for more details.
Create Rule configuration Ensure that you have created the Rule configuration that you want to associate to the Content Component configuration. See Creating a Rule, for more details.

The Content Component configuration helps in grouping multiple versions of the Content Component, with the Active Date set during the configuration creation process, to determine when each version is activated.

Creating a Content Component configuration involves the following:
  • Creating a Content Component
  • Creating Content Component Version
  • Associating Configuration (Optional)

Creating a Content Component

To create a Content Component configuration, follow these steps:
  1. Access the Oracle Financial Services Cloud application.
  2. From Menu, select Communication.
  3. Under Communication, select Data, and then select Content Component. This redirects you to the Communication Content Component page.
  4. On the Communication Content Component landing page, select Create.
  5. In Basic Information section, enter the Name, Long Name and Description (optional), to identify the Content Component configuration.
  6. In Content Component Type section, select the Content Component Type to determine type of the Content Component.
  7. In Status section, Active Date is set to the current date when the Content Component configuration is created. You can modify it to a future date, if required.
  8. Select Continue to configure Version of the Content Component configuration.

Creating Content Component Version

Versions allow for the creation of multiple iterations of a Content Component. Active Date helps control when each version of the Content Component becomes effective. While a Content Component can have several versions, at least one version must be created for a Content Component configuration.

To create Content Component Version, follow these steps:
  1. On Create Communication Content Component Version page, under Basic Information section, enter the Name and Description (optional), to identify the Content Component Version.
  2. In Status section, Active Date is set to the current date when the Content Component Version is created. You can modify it to a future date.
  3. Select Save to save the information and continue configuring the Associations or select Save & Exit to save and return to the landing page.

Associating Configuration (Optional)

Once you save the Version, the Associations section is displayed.

To configure the associations, follow these steps:

  1. On Update Communication Content Component page, under Associations section select Add corresponding for the following:
    1. Communication Content: Select the Content configuration that you want to associate to the Content Component configuration. This determines the uniform data in the communication.
    2. Communication Style: Select the Communication Style that you want to associate to the Content Component configuration. This redirects you to Add Contextual Association(s) to Style(s) window.
      1. Selectedit icon to modify the Style. This redirects you to Add Rule page.
      2. Select Add Rule under Rule column and select the rule that you want to associate to the Communication Style.
      3. Select check markto save the changes or cross markto discard the changes. Select Continue to save the details.
  2. Select Save to save the details or Save & Exit to save the details and return to the landing page.

Maintaining a Content Component Configuration

Introduction

You can update or delete Content Component configuration to cater to the changing business needs.

You can add multiple versions to a Content Component configuration. This can be done by either adding a child to the Content Component configuration or adding siblings to the Version. Additionally, you can duplicate an existing Version to create a new one. You also have the option to delete the Content Component configuration if the Config ID is open.

If the initial Config ID used for creating Content Component configuration is closed, and if you want to edit the configuration, see Editing a Configuration after Closing the Config ID.

You can update the following information:

  • Editing a Content Component Configuration: Update the basic information of the Content Component configuration, Active Date, and Content Component Type if the Config ID is open. You can also create child versions under the same configuration.
  • Editing a Content Component Version: Update the basic information of the Version and Active Date, remove, or edit associations, create a new Version or duplicate an existing Version.
  • Deleting a Content Component Version: Delete a Version that you are no longer using, if the Config ID is open.
  • Deleting a Content Component Configuration: Delete a Content Component configuration that you are no longer using, if the Config ID is open.

Editing a Content Component Configuration

You can edit the basic information and Active Date of a Content Component configuration. You can also update the Content Component Type.

Perform the following steps:

  1. Access the Oracle Financial Services Cloud application.
  2. From Menu, select Communication.
  3. Under Communication, select Data and then select Content Component. This redirects you to the Communication Content Component landing page.
  4. To edit the Content Component configuration, follow either one of these options from the Communication Content Component landing page:
    • From More Menu in Action column of the Content Component configuration, select Edit.
    • From Name column, select the required Content Component configuration name to view its Summary page. Then from Summary page, select Edit.

    This redirects you to the Update Communication Content Component page.

  5. On Update Communication Content Component, modify the configuration based on requirements.
  6. To add a child Version, select Actions from the top right corner and select Add Child. Provide the required information of the new Version.
  7. Select Save to save the changes or Save & Exit to save the details and return to the landing page.

Editing a Content Component Version

You can modify the Version of the Content Component configuration. You can add a sibling or duplicate the existing Version to create a new one.

Perform the following steps:

  1. From the left pane of Update Communication Content Component page, navigate to the Version and modify the basic information and Active Date, if required.
  2. To remove the associations, select Expand All under Associations section. Select the More Menu under Action column of the respective Association and then select Remove.
  3. To edit the Associations select Expand All under Associations section. Select the More Menu under Action column of the respective Association and then select Edit. Select edit icon to modify. After editing, select check mark toto save the changes or cross mark to discard the changes.
  4. To add a sibling to the existing Version, select Actions from the top right corner and select Add Sibling. Provide the required information.
  5. Select Duplicate to Create New Version from Actions on the top right corner, to duplicate the existing Version under the same Content Component configuration. You need to provide the required information and Active Date of the new version. The associations for the new Version will be duplicated from the previous Version.
  6. Select Save to save the changes or Save & Exit to save the details and return to the landing page.

Deleting a Content Component Version

To delete the Content Component Version, it must not be associated to any other configurations. If the Content Component configuration has only one version and if you delete that version, then the corresponding Content Component configuration also gets deleted.

Perform the following steps:

  1. Access the Oracle Financial Services Cloud application.
  2. From Menu, select Communication.
  3. Under Communication, select Data and then select Content Component. This redirects you to the Communication Content Component landing page.
  4. Follow either one of these options from the Communication Content Component landing page:
    • From More Menu in Action column of the Content Component configuration, select Edit.
    • From Name column, select the required Content Component configuration name to view its Summary page. Then from Summary page, select Edit.

    This redirects you to the Update Communication Content Component page.

  5. From the left pane, navigate to the Version you want to delete.
  6. If there are any associations, follow these steps to remove the associations:
    1. Under Associations section, Select Expand All.
    2. Under Action column, select Remove corresponding to the association.
    3. Repeat the steps to remove all the associations before deleting the Version.
  7. On Update Communication Content Component Version page, from Actions from the top right corner, select Delete.
  8. In the dialog box, select Delete to confirm.

Deleting a Content Component Configuration

You can delete a Content Component configuration if it is no longer required. Before deleting the configuration, you must ensure that the initial Config ID used for the configuration creation is not closed.

Perform the following steps:

  1. Access the Oracle Financial Services Cloud application.
  2. From Menu, select Communication.
  3. Under Communication, select Data and then select Content Component. This redirects you to the Communication Content Component landing page.
  4. To delete the Content Component configuration, follow either one of these options from the Communication Content Component landing page:
    • From More Menu in Action column of the respective Content Component configuration, select Delete. In the dialog box, select Delete to confirm.
    • From More Menu in Action column of the respective Content Component configuration, select Edit. This redirects you to the Update Communication Content Component page. From Actions on the top right corner, select Delete. In the dialog box, select Delete to confirm.