18 Video Library
Following is the video library in Communication Cloud Service:
| Video | Description |
|---|---|
| Oracle Communication Cloud Service Overview: Features & Multi-Channel Delivery | This video introduces Oracle’s Communication Cloud Service, highlighting its key components, features, and workflow for creating and distributing customer communications across multiple channels, with a focus on ease of use, template styling, and integration options. |
| Managing Configuration IDs in Communication Cloud Service | This video explains how Configuration IDs are used to group, manage, and track configuration items for promotion and provides step-by-step instructions for creating, selecting, editing, and deleting them. The video also highlights key rules and best practices for handling Configuration IDs within the platform. |
| Tenancy & Configuration Migration in Communication Cloud Service | This video explains Tenancies, Config IDs, and Configuration Movement in Oracle Communication Cloud Service, detailing the differences between single and multi-tenancy, the role of config IDs for grouping and promoting configurations, and how to securely move configuration items across non-prod, pre-prod, and prod environments. |
| Fonts & Styles Configuration in Communication Cloud Service | This video explains how to configure and use fonts and styles in Oracle Communication Cloud Service, including how to import supported font files (TTF, OTF), create styles and style classes, and apply custom font styling to either entire content blocks or specific pieces of text for tailored communication design. |
| Content Creation & Management in Communication Cloud Service | This video demonstrates how to create and manage Content within Oracle Communication Cloud Service, covering the different content types (text, image, and link), versioning, and how reusable content can be incorporated across multiple communications for efficient assembly. |
| Creating & Using Layouts in Communication Cloud Service | This video demonstrates how to create and use layouts in Oracle Communication Cloud Service, covering different layout types (block, list, grid), their role in positioning content within documents, and how layouts can be reused and associated with various content items across communications. |
| Document Management & Layout Association in Communication Cloud Service | This video shows how to configure and use documents in Oracle Communication Cloud Service, explaining the purpose of documents, how to create, edit, and manage them, and how to associate layouts for final communication assembly. It also covers document versioning and demonstrates the flexible reuse of documents across multiple outputs. |
| Package Creation & Assembly in Communication Cloud Service | This video explains how to create and use packages in Oracle Communication Cloud Service, showing how a package acts as a container for documents, layouts, and content, and how these components are associated and assembled to produce final communication outputs like PDF or HTML files. It also includes a demonstration of package creation, association, and test assembly. |
| Dynamic Assembly Templates in Communication Cloud Service | This video explains how to use assembly templates in Oracle Communication Cloud Service, covering how to define and reference data variables, apply conditional logic for dynamic content inclusion, and iterate through data collections-empowering users to control communication outputs based on external JSON data. |
| Distribution Configuration & Output Delivery in Communication Cloud Service | This video explains how to configure and manage distribution in Oracle Communication Cloud Service, including supported distribution types (like email and storage), how and where to set up distribution configurations, and how to use REST APIs to deliver assembled communications through channels such as email, repositories, or third-party services. |
| Security & Automation in Communication Cloud Service | This video explains security, output production, and configuration automation in Oracle Communication Cloud Service. It covers authentication and authorization using Oracle Identity Cloud Service (IDCS), the use of entitlements for access control, and demonstrates how to automate configuration and assembly processes with REST API calls and secure OAuth2 authentication, with all outputs delivered as Base64-encoded files. |