1.1 Structure of the Implementation team

This topic explains the structure of the Implementation team.

Structure of the Implementation team

The first step, on receiving information of a proposed implementation, is to constitute the team for the implementation.

The size and structure of the team could vary across implementations based on the size of the client and other factors. The team size in the case of a normal implementation would be two with a mix of one functional and one technical person.

The responsibilities for each of the members of the implementation team are broadly laid down in the table below. However, this is just a guide and not a rule. The tasks and responsibilities between the members can be split based on an understanding between the team members taking into account the functional and technical skills of both the members.

Table 1-1 Personnel and Responsibilities

Personnel	Responsibilities
Functional Member	User Training (Functional) Requirements study Data Setup / Conversion
Technical member	Installation Data Center Training Resolving of errors Data Conversion

There would typically exist four communication points during an implementation.

• Project Manager identified from one of the two persons in the implementation team on the client site.
• A Project Manager identified from the client’s side who would be the single point of communication from the client’s side.
• A Project Manager for the implementation stationed at Bangalore.
• A designated member of the Oracle Flexcube Investor Servicing Support team.

Reporting Structure for Implementation

Figure 1-1 Reporting Structure for Implementation

Description of "Figure 1-1 Reporting Structure for Implementation"

The nature of interaction between each communication point is laid down in the following table:

Table 1-2 The nature of interaction between each communication

Between	And	Nature of communication	Frequency
Project Manager (Client)	Project Manager (Implementation team onsite)	Implementation issues Status Reporting	Periodic (e.g., daily / weekly)
Project Manager (Client)	Project Manager (Bangalore)	Implementation issues	As and when required
Project Manager (Implementation team onsite)	Project Manager (Bangalore)	Status Reporting Implementation issues New requirements	Periodic (e.g., daily / weekly)
Project Manager (Implementation team onsite)	Oracle FLEXCUBE Investor Servicing Support	Errors encountered on site Upgrades from Support	Periodic (e.g., daily / weekly)