1.4.2 Investment Customer Closure

This topic explains the closure of Investment Customer in FCUBS.

In the integrated environment, the closure of an investment customer is processed in FCUBS. An investment customer record can be closed only after closing all the unit holder accounts maintained in FCIS for that customer. If there is any active unit holder account associated with the customer, you will not be allowed to continue with the closure.

When all unit holder accounts associated with a customer are closed and authorized, FCIS triggers a web service process to update the data store in FCUBS. This process sets the option Closure Allowed to Yes in the screen Closure Data from Channels (STSCUSCL) in FCUBS.

However, if the unit holder account is re-opened in FCIS, you can mark the option Closure Allowed to No as long as the customer record is in Open status in FCUBS.

Further changes will not be allowed if the customer record is marked as Closed in FCUBS.

If there are no linked unit holder accounts in FCIS, you can close the customer record in FCUBS.

Following conditions should be satisfied to close a customer record:

• Record is available for the customer ID (entity id) in the Customer Closure Data (STSCUSCL) screen.
• The option Closure Allowed is set to Yes in Customer Closure Data (STSCUSCL).

Note:

In case the customer record is already closed in FCUBS through web service requests, then the option Closure Allowed cannot be set to No in the Customer Closure Data screen (STSCUSCL).

Note:

For more information on Customer Closure Data from Channels, refer to Core Entities User Guide

Data Exchange

Table 1-4 Data Exchange

Source System	Target System	Operation	Action	Communication Channel	Webservice/ Notification Name	Synochronous/ Asynchronous
FCIS	FCUBS	Customer	Closure and reopen	Webservice	FCUBSCustomerService	Synchronous
FCIS	FCUBS	Customer closure and reopen reconciliation	Reconciliation	Flat file	NA	Asynchronous

Viewing Customer Closure Data from Channels

In Oracle FLEXCUBE Universal Banking, you can view the details of customer closure data received from external channels in the Customer Closure Data (STSCUSCL) screen. User can search for the closure records based on certain parameters.