1.16 General Logs and Audit Controls

This topic provides information on general logs and audit controls.

Log in PII Data Access

FCIS supports storing PII data accessed by the business user. The data access audit log covers the following data:

• Unit Holder Account Information and change of information(amendment)
• Customer Information and change of information
• Transactions
• Unit holder balance
• Consolidated inquiry
• Unit holder income distribution setup
• Balance view through various transaction screen (through hyperlinks)
• Audit of personnel accessing the above data will stored/ logged and the details are as following:
  • User Identification
  • Access date and Time( Application date and system date)
  • Operation
  • function id accessed
  • Unit holder account/Entity ID/Auth rep ID
  • Customer account
  • To unit holder account (in case of transfers)
  • To Customer account (in case of transfers)

Refer Personal Data Protection Act document for further details.

General Logging

FCIS supports logging data captured or modified by the business user. The audit log stores the user name, data captured date time and the captured data for audit purposes.

Enabling/ Disabling Application Logs

Application logs can be enabled at application level to identify any failures. By default, application logs are disabled. Administrators or support team only can enable application logs.