1.2.5.1 Changes during Amendment

This topic gives instructions on changes that can be made in standing instruction details.

During an amendment, you can change any of the following details of a standing instruction.

Table 1-34 Amending Standing Instruction

Details Standing Instruction
Escalation Details

The escalation details such as SI Escalation Frequency, Next Escalation Date, Escalation Type and Escalation Value may be amended.

Transfer bank details for account transfer payments

The transfer bank account details can be altered only for those standing instructions for which the Mode of Payment is Transfer.

Payment mode and check details

The Mode of Payment can be amended from Transfer to Check or vice versa during amendment of a standing instruction.

The check details cannot be altered if the checks are still unprocessed.

Broker details

The broker may be altered during amendment.

Unit Holder Bank Details

You can change the bank details of an active standing instruction. If the modified bank are attached to any active Income Distribution Setup (IDS), Standing Instruction Setup or Policy SI (Premiums or Annuities), the system displays a warning message.

Cancelling / pausing / reactivating a Standing Instruction

After a standing instruction is authorized, it could be:

  • Active: This means that the instruction is still being processed, and transactions have been put through.
  • Paused: The authorized instruction record exists in the database, but no processing is taking place in respect of the same
  • Cancelled: The instruction has been annulled and no processing is scheduled to take place in respect of the same

During amendment of an authorized standing instruction in this screen, you can change the status of the record. You can

  • Pause an active instruction, by changing the status from Active to Paused in the Instruction Status field. In such a case, all future processing in respect of the instruction will be held back and not put through, till further notice
  • Cancel an active instruction, by changing the status from Active to Cancelled in the Instruction Status field. In such a case, the instruction is deemed as annulled, and future processing and scheduling for the same is stopped indefinitely. Once you cancel an active instruction, you cannot make it active again.
  • Reactivate a paused instruction, by changing the status from Paused to Active in the Instruction Status field. When you do so, processing for the instruction will begin again.