8.6 Contact Points incase of Hardware and Software Problems

This topic gives on overview on contact coints incase of Hardware and Software Problems.

Contact Points incase of Hardware and Software Problems

The following information for contact points in the event of Hardware and Software Problems should be listed:
  • Name address of the Organization to be contacted
  • Contact person, office telephone number and residential telephone numbers
  • GCN/FAX/Telex numbers of the Branch or Organization
  • Port Numbers of the Oracle Financial Services Software Limited Support division
  • Dialing codes for the country