1.4 Service Location Maintenance Summary

This topic provides the systematic instructions to perform the basic operations on the selected records.

Retrieve Service Location Record

1. On Home screen, type UTSSERLC in the text box, and click Next.
   The Service Location Maintenance Summary screen is displayed.

   Figure 1-11 Service Location Maintenance Summary

   
   

   
   Description of "Figure 1-11 Service Location Maintenance Summary"

   
   
2. On Service Location Maintenance Summary screen, specify any or all of the following details in the corresponding fields:
   • Authorization Status - If you choose the status, then the records matching the specified status are retrieved. If you do not choose any option, then all the records are retrieved.
   • Record Status
   • Time Zone
   • Service Location
3. Click Search button to view the records.
   All the records with the specified details are retrieved and displayed in the screen.

   Note:

   You can also retrieve the individual record detail from the detail screen by querying in the following manner:

   • Press F7
   • Input the Service Location/Time Zone
   • Press F8
4. Perform Edit, Delete, Amend, Authorize, Close, and Reopen operations by selecting the desired operation from the Action list.
   To edit and amend a record, a user has to click Unlock button under Action menu. If service location of the customer is already linked with UH, then the user cannot use the Close operation. You can also search a record by using a combination of % and alphanumeric value.

• Edit Service Location Record
  This topic provides the systematic instructions to edit Service Location record.
• View Service Location Record
  This topic provides the systematic instructions to view Service Location record.
• Delete Service Location Record
  This topic provides the systematic instructions to delete Service Location record.
• Authorize Service Location Record
  This topic provides the systematic instructions to authorize Service Location record.
• Amend Service Location Record
  This topic provides the systematic instructions to amend Service Location record.
• Authorize Amended Service Location Record
  This topic provides the systematic instructions to authorize amended Service Location record.