1.4 Channel Creation

This topic describes the steps to create Channels.

1. Create Channels at the ODA side to expose the chatbots to the external environment.

   Figure 1-3 Create Channel

   
   

   
   Description of "Figure 1-3 Create Channel"

   
   
2. Click +Channel button in the channels section to create a new channel. Channel of type Oracle Web has to be created for FCIS.
   Preferred channel name should be mentioned, followed by the various parameters as detailed in the below diagram (figure below) can be configured while creating a channel. It includes channel identifier, channel type (Mandatorily Oracle Web), allowed domains, secret key (auto-generated) and channel ID (auto-generated).
3. Client authentication and session expiration can also be set here. In Route To field, the skill (chatbot) which had got imported as zip file needs to be mapped. The secret key and the channel ID helps the client pick the right channel and interact with desired chatbot. Once a channel is created, chatbot Url and the channel id which gets generated should be configured in the fcubs.properties file.

   Note:

   In the TA side, a new external source should be maintained as ODA.