1.2.1 Onboarding Initiation - Basic Details

This topic provides the details of the business such as the name, registration number, and registration date, tax ID, etc. along with personal details of the business owner including name, date of birth, and address in the Basic Details screen.

Note:

The fields, which are marked with an asterisk, are mandatory.

1. On the Initiation - Basic Details screen, click and expand the Business Details section.
   The Business Details screen displays.

   Figure 1-5 Initiate - Business Details

   
   

   
   Description of "Figure 1-5 Initiate - Business Details "

   
   
2. On the Business Details screen, specify the additional information related to the business.
   For more information on fields, refer to the field description table.

   Table 1-3 Business Details – Field Description

   Field	Description
   Country of Registration	Specify the country of registration.
   Doing Business As	Specify the role in the business.
   Registration Number	Specify the registration number of the business.
   Date of Registration	Specify the date of reregistration of business.
   SMB Classification	Specify the small and medium business classification.
   Customer Category	Specify the customer category.
   SMB Registration Number	Specify the Small and Medium Business registration number.
   Tax Identification Number	Specify the tax identification number of the SMB customer.
   Goods and Services Tax Id	Specify the goods and services tax Id.
   Business License	Specify the business license.
   Relationship Manager Id	Specify the relationship manager Id.

   Note:

   Basic details provided in the Quick Initiation screen are automatically populated in the Initiation - Basic Details screen.
3. Upload logo of the customer, if available.
4. Click and expand the Address section.
5. Click on the + button to add the address details.
   The Address screen displays.

   Figure 1-6 Address

   
   

   
   Description of "Figure 1-6 Address"

   
   
6. On the Address segment, specify the fields. For more information on fields, refer to the field description table.

   Table 1-4 Address – Field Description

   Field	Description
   Address Type	Select the address type from the drop-down list.
   Location	Click Search and select the preferred location. This pertains to a particular area in a country.
   Preferred	Click the toggle to specify the preferred to be used for communication.
   Address From	Specify Address Start Date.
   Address To	Specify Address End Date.
   Address Line 1 / Building Name	Specify Address Line 1 or Building Name.
   Address Line 2 / Street Name	Specify Address Line 12 or Street Name.
   Address Line 3 / City / Town Name	Specify Address Line 3 or City Name or Town Name.
   State / Country Sub-division	Specify State or Country Sub-division.
   Country	Click the search icon and select country code from the list.
   Zip Code / Post Code	Specify Zip Code or Post Code.

7. Expand the Additional Info section on the Address segment to specify the Additional Address Information. For more information on fields, refer to the field description table.

   Table 1-5 Additional Info – Field Description

   Field	Description
   Department	Specify the name of the department for the customer.
   Sub Department	Specify the sub-department for the customer.
   Building Number	Specify the building number.
   Floor	Specify the floor for the given address.
   Post Box	Specify the post box.
   Room	Specify the room for the given address.
   Town Location Name / Locality	Specify Town Location or Locality Name.
   District Name	Specify the district name.
   Landmark	Specify the near Landmark to address.
   Contact Name / Narrative	Specify Contact Name or Narrative for the address
   Street Name	Specify the street name.
   + icon	Click the + button to add another address.

8. On the Add Address screen, in the Media segment, specify the details under the Email tab. For more information on fields, refer to the field description table.

   Figure 1-7 Email

   
   

   
   Description of "Figure 1-7 Email"

   
   

   Table 1-6 Media (Email) – Field Description

   Field	Description
   Email Id	Specify the email id of the customer.
   Preferred	Specify the preferred email id, in case more than one email id is captured.
   Action	If required, select the desired icon to edit/delete the entry.

9. On the Add Address screen, in the Media segment, specify the details under the FAX tab. For more information on fields, refer to the field description table.

   Figure 1-8 FAX

   
   

   
   Description of "Figure 1-8 FAX"

   
   

   Table 1-7 Media (Fax) – Field Description

   Field	Description
   ISD Code	Specify the ISD code for the FAX number of the customer.
   Area Code	Specify the area code for the FAX number of the customer.
   Fax Number	Specify the FAX number of the customer.
   Preferred	Specify the preferred FAX number, in case more than one FAX number is captured.
   Action	If required, select the desired icon to edit/delete the entry.

10. On the Add Address screen, in the Media segment, specify the details under the Mobile tab. For more information on fields, refer to the field description table.

    Figure 1-9 Mobile

    
    

    
    Description of "Figure 1-9 Mobile"

    
    

    Table 1-8 Media (Mobile) – Field Description

    Field	Description
    ISD Code	Specify the ISD code for the mobile number of the customer.
    Mobile Number	Specify the mobile number of the customer.
    Preferred	Specify the preferred mobile number, in case more than one mobile number is captured.
    Action	If required, select the desired icon to edit/delete the entry.

11. On the Add Address screen, in the Media segment, specify the details under the Phone Number tab. For more information on fields, refer to the field description table.

    Figure 1-10 Phone Number

    
    

    
    Description of "Figure 1-10 Phone Number"

    
    

    Table 1-9 Media (Phone Number) – Field Description

    Field	Description
    ISD Code	Specify the ISD code for the phone number of the customer.
    Area Code	Specify the area code for the phone number of the customer.
    Phone Number	Specify the phone number of the customer.
    Preferred	Specify the preferred phone number, in case more than one phone number is captured.
    Action	If required, select the desired icon to edit/delete the entry.

12. On the Add Address screen, in the Media segment, specify the details under the SWIFT tab. For more information on fields, refer to the field description table.

    Figure 1-11 SWIFT

    
    

    
    Description of "Figure 1-11 SWIFT"

    
    

    Table 1-10 Media (SWIFT) – Field Description

    Field	Description
    Business Identifier Code	Specify the business identifier code of the customer.
    Address Line 1 to Address Line 4	Specify the address of the customer in SWIFT format.
    Preferred	Specify the preferred mobile number, in case more than one mobile number is captured.
    Action	If required, select the desired icon to edit/delete the entry.

13. Click and expand Social Profile section.
    The Social Profile screen displays.

    Figure 1-12 Social Profile

    
    

    
    Description of "Figure 1-12 Social Profile"

    
    
14. On the Social Profile segment, specify the fields.
    For more information on fields, refer to the field description table.

    Table 1-11 Social Profile – Field Description

    Field	Description
    Facebook	Select the address of the Facebook profile.
    Twitter	Select the address of the Twitter profile.
    Instagram	Select the address of the Instagram profile.
    LinkedIn	Select the address of the LinkedIn profile.
    Blog	Select the address of the Blog profile.
    Tumblr	Select the address of the Tumblr profile.

15. Click Next to move to the Stakeholders Details screen.