1.37.2 Customer Priority Maintenance

This topic describes the systematic instructions to view the list of configured Customer Priority Maintenance.

Specify User ID and Password, and login to Home screen.
  1. On Home screen, click Core Maintenance. Under Core Maintenance, click Priority Code.
  2. Under Priority Code, click Customer Priority Maintenance.
    The Customer Priority Maintenance screen displays.

    Figure 1-82 Customer Priority Maintenance



    For more information on fields, refer to the field description table.

    Table 1-84 Customer Priority Maintenance – Field Description

    Field Description
    Customer Name Displays the name of the customer priority configured.
    Customer Code Displays the code of the customer priority.
    Authorization Status Displays the authorization status of the record.
    The options are:
    • Authorized
    • Rejected
    • Unauthorized
    Record Status Displays the status of the record.
    The options are:
    • Open
    • Closed
    Modification Number Displays the number of modification performed on the record.
  3. Click Add icon button to configure the new customer priority maintenance.
    The Customer Priority Maintenance screen displays.

    Figure 1-83 Customer Priority Maintenance



  4. Specify the fields on Customer Priority Maintenance screen.

    Note:

    The fields marked as Required are mandatory.
    For more information on fields, refer to the field description table.

    Table 1-85 Customer Priority Maintenance – Field Description

    Field Description
    Customer Number Click Search and select the customer number from the list.
    Customer Name Displays the name of the selected customer.
    Branch Select the branch of the customer from the drop-down list.

    Add row

    Click this icon to add the new row for the process codes configuration.
    Process Code Click Search and select the process code from the list.
    Process Name Displays the name of the selected process code.
    Priority Select the priority of the process code from the drop-down list.
    Edit Click the ‘Edit’ action button to modify the details.