3 Customer Demographics
This topic describes the basic details of the corporate’s business.
The Customer Demographic information can be seen by clicking
on the Customer Demographic button available on the top right
corner of the Corporate 360 page. The following figure shows the various sections on
this page.
The following table describes the various sections on the Customer
Demographic page.
Table 3-1 Customer Demographic Sections
| Sections | Description |
|---|---|
| Demographic Details | Contains the following basic details of the business:
|
| Stakeholders | The key stakeholders for the Business – Shareholders, Customers, Owners, Authorized Signatories, Guarantors, Suppliers, Bankers, Insurers, Buyers, Management Team, Sponsors, Directors, Contractors, Auditors, Debtors, Creditors, Advisor. |
| Financial Profile | Financial profile of the customer that includes the balance sheet details, revenue, operating profit, net profit, return on investment, return on equity, return on asset. |
| Industry wise presence | Different industry sectors to which the Corporate caters. |
| Balance Sheet | Balance sheet details for the Corporate – Asset, Liability, Owner’s Equity. |
| Country Wise Presence | List of countries where the business is operational. |
| Subsidiaries | A view of the corporate’s business hierarchy including all the subsidiary companies. |
| Rating | Credit rating for the Corporate provided by external rating agencies/internal rating provided by the bank. |
Basic Details
This section contains the following basic details of the corporate:
- Name
- Address
- Contact information
- Industry segment
- Areas served
- Revenue
- Operating income
- Net income
Stakeholder Information
This widget contains the details of the key stakeholders for the
corporate.
The following types of stakeholders are displayed in this tile. The user can select
the respective tab to view the details.
Table 3-2 Stakeholders - Descriptions
| Tab | Description |
|---|---|
| Guarantors | Displays the details of the guarantors for the corporate. |
| Suppliers | Displays the details of the suppliers for the corporate. |
| Authorized Signatories | Displays the details of the authorized signatories for the corporate. |
| Owners | Displays the owner details for the corporate. |
| Bankers | Displays the details of the bankers for the corporate. |
| Insurers | Displays the details of the insurers for the corporate. |
| Buyers | Displays the details of the buyers for the corporate. |
| Management Team | Displays the details of the management team for the corporate. |
| Sponsors | Displays the details of the sponsors for the corporate. |
| Auditors | Displays the details of the auditors for the corporate. |
| Debtors | Displays the details of the debtors for the corporate. |
| Creditors | Displays the details of the creditors for the corporate. |
| Advisors | Displays the details of the advisors for the corporate. |
Click on the individual stakeholders to view the details of the
stakeholders in the 360 view.
If the stakeholder is a non-customer, the system will launch the
Stakeholder Summary screen to view non-customer
stakeholder details.
Financial Profile
This widget displays the financial details like Revenue, Operating
Income, and Net Income for the corporate.
Figure 3-7 Financial Profile - Expanded View
For more information on the columns in the expanded view, refer to the Column Description table.
Table 3-3 Financial Profile - Column Description
| Column | Description |
|---|---|
| Financial Year | Displays the financial year for which the details are displayed. |
| Revenue | Displays the revenue of the corporate in the financial year. |
| Operating Income | Displays the operating income of the corporate in the financial year. |
| Net Income | Displays the net income of the corporate in the financial year. |
Industry Wise Presence
This widget displays the different industry sectors to which the
corporate caters to.
Figure 3-9 Industry Wise Presence - Expanded View
For more information on the columns in the expanded view, refer to the Column Description table:
Table 3-4 Industry Wise Presence - Column Description
| Column | Description |
|---|---|
| Sector | Displays the industry sector in which the corporate is present. |
| Group | Displays the respective business group. |
| Industry | Displays the industry for which the details are displayed. |
| Revenue | Displays the revenue of the corporate in the respective industry. |
| Operating Profit | Displays the operating profit of the corporate in the respective industry. |
| Revenue Period | Displays the revenue period for which the revenue and operating profit are displayed. |
Balance Sheet
This widget contains the information about the Corporate’s Balance
Sheet.
Country Wise Presence
This widget displays the information about the countries where Corporate
has offices.
Figure 3-12 Country Wise Presence - Expanded View
For more information on the columns in the expanded view, refer to the Column Description table:
Table 3-5 Country Wise Presence - Column Description
| Column | Description |
|---|---|
| Office Name | Displays the name of the corporate office. |
| Address | Displays the address where the corporate office is present. |
| City | Displays the city where the corporate office is present. |
| Zip Code | Displays the zip code of the address. |
| Contact | Displays the contact number of the corporate office. |
Subsidiaries
This widget contains the information about the corporate hierarchy and
the subsidiary companies.
Rating
This widget contains the credit rating of the corporate provided by
external credit rating agencies or internal ratings provided by the bank.
For more information on the columns in the expanded view, refer to the Column Description table:
Table 3-6 Credit Ratings - Column Description
| Column | Description |
|---|---|
| Agency Name | Displays the external agency name which provides the credit rating of the corporate. |
| Assessment Year | Displays the year of assessment. |
| Rating | Displays the credit rating of the corporate for the assessment year. |