1.37.2 Customer Priority Maintenance

This topic describes the systematic instructions to view the list of configured Customer Priority Maintenance.

Specify User ID and Password, and login to Home screen.

1. On Home screen, click Core Maintenance. Under Core Maintenance, click Priority Code.
2. Under Priority Code, click Customer Priority Maintenance.
   The Customer Priority Maintenance screen displays.

   Figure 1-82 Customer Priority Maintenance

   
   

   
   Description of "Figure 1-82 Customer Priority Maintenance"

   
   

   For more information on fields, refer to the field description table.

   Table 1-84 Customer Priority Maintenance – Field Description

   Field	Description
   Customer Name	Displays the name of the customer priority configured.
   Customer Code	Displays the code of the customer priority.
   Authorization Status	Displays the authorization status of the record. The options are: Authorized Rejected Unauthorized
   Record Status	Displays the status of the record. The options are: Open Closed
   Modification Number	Displays the number of modification performed on the record.

3. Click button to configure the new customer priority maintenance.
   The Customer Priority Maintenance screen displays.

   Figure 1-83 Customer Priority Maintenance

   
   

   
   Description of "Figure 1-83 Customer Priority Maintenance"

   
   
4. Specify the fields on Customer Priority Maintenance screen.

   Note:

   The fields marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 1-85 Customer Priority Maintenance – Field Description

   Field	Description
   Customer Number	Select the Customer number from list for which priority needs to be mapped. Retrieves list of existing customers.
   Customer Name	Displays the name of the selected customer. It is read-only. Populates value of customer name.
   Branch	Select the branch of the customer from the drop-down list. This is user specific.
   	Click ‘+’ icon to add the new row for the process codes configuration. This is for new customer priority mapping.
   Process Code	Select the process code form the list for defining the priority. Process code for that flow.
   Process Name	Displays the name of the selected process code. It is read-only. Populates value of process name.
   Priority	Select the priority of the process code from the drop-down list. Specific priority to be assigned.
   Edit	Click the Edit action button to modify the details.