7.5.3 Importing Object Definitions

After creating the object definitions, you can export them for migrating between environments, using Object Migration (Import) feature.

You can import object definitions in Edited state from the object Summary page. Refer to the following steps to import Object definitions.

Note:

Comments and Documents attached to an Issue/Action will not be migrated.
  1. In the Object Summary Page, mouse-over the definition and click Menu.
  2. Select Import from the drop-down menu.

    After you import, the following Import status types are displayed:

    • Success - Indicates that the definition is imported successfully.
    • Failed - Indicates that the definition was not imported. Right-click and select Import, to restart the import process.

      Note:

      If the Process code is not unique and if the Overwrite flag is set as No while importing the object definition, the migration request fails and when you view the logs, the following error is displayed "Process code is not unique, Migration Request Failed"
    • Skipped: - Indicates that during object migration, if the overwrite flag is set to No and the same code, name, or both already exist in the target environment.

      Note:

      If the overwrite flag is set to Yes:

      And both the code and name match, the object is migrated. However, if either the code or name does not match, the system marks the object as Skipped.

    • In Progress -Indicates that the import is in progress. Once the import is completed, the status will change to Success/Failed.
    In case the migration fails, refer to Troubleshooting Object Migration.

    Note:

    • If a Change Request import fails, then it is recommended not to use the action created for it in the target (if any), otherwise subsequent re-import requests might fail.
    • Approve the Change Request and publish, after it is imported successfully.
    • After the import of segment extension
      • Creates an Issue with same name as Export Name (Issue name – “Issue – Exportname”) captured with current start and target date with 30 days ahead.
      • Creates an Action with same name as Export Name ( Action name- “Action – Exportname”) captured with current start and target date with 30 days ahead.
      • Select all Dimensions exported. And action will be in submitted status.
      • After Import, Issue and action owner has to be reassigned accordingly for Approval process.