13.2 Unpublishing an SLA Using New User Interface

The SLA Unpublish function is used to unpublish published SLAs and to reconfigure header and line mappings.
To unpublish an SLA, complete the following steps:
  1. Login to the AFCS application.
  2. On the Home page, click SLA COnfiguration link and the SLA Summary page is displayed.
  3. Search and select for an SLA which is in Available status.
  4. On the Product Information page, click Un-publish SLA to start the unpublish process.
    On successful completion, a confirmation message is displayed, and the Publish button is enabled.

    Note:

    You can reconfigure the following after unpublishing SLAs:
    1. Header and Line Mappings for custom SLAs.
    2. Grouping Levels for all SLAs.
    3. You can also update the ledger information.