1. Administration and Configuration Guide
  2. Generic Configurations
  3. Password Reset
  4. Resetting a User Password

Resetting a User Password

Perform the following procedure to reset the password for a user:
  1. Open the Command Prompt window and go to the folder:
    FIC_HOME/utility/userpasswdreset/bin.
  2. Execute the following command:
    ./resetpass.sh <ACTION ON USER> <ACTION TAKEN BY USER> N <NEW PASSWORD>
    For example:
    ./resetpass.sh johnsmith sysadmn N password1
  3. A prompt (Please Enter Action by User) appears, which requires that you enter your User ID. Your User ID must have the requisite role with permissions to perform the password reset action. Enter the User ID to display the three questions for authentication. Enter the correct answers to complete the password reset.
    The following illustration displays a password reset on the command prompt that was successful:

    Figure 12-15 Password Reset command


    This image displays the Password Reset command.

    The following illustration displays a password reset that was not successful since the environment did not meet the authentication type prerequisite - SMS Authentication and Authorization:

    Figure 12-16 Password Reset - Not successful


    This image displays the Password Reset - Not successful.