Oracle Financial Services Customer Screening

Supplement change contains FCCM Enterprise Case Management functionality. This functionality has a restricted use and is to be used only for the following purposes:

  • To investigate cases related to Customer events derived only from the Oracle FCCM Customer Screening product.
  • Any correlation rules can only allow for either each individual event singularly being correlated to a case or having events correlate for the same focal entity for a single Customer screening batch run (a single batch ID).
  • Application Users can only be assigned the following available roles: CM Level 1 Analyst, CM Level 1 Supervisor, Case Administrator. The permissions associated to these roles cannot be modified.
  • In Case Designer only the applicable workflow can be changed when editing the Customer screening Case Type. The Attributes and Entities cannot be changed.
  • Any changes to workflows must be made by copying the Customer screening workflows. No other editing of workflows is allowed.
  • RFI functionality cannot be implemented.
  • Web Services available for Enterprise Case Management product cannot be used.
  • Only existing Application Rules can be used in Process Modeling Framework. If an Application Rule needs to be created, it can only be of a Decision Rule type. No additional Application rules can be created when developing workflows in Process Modeling Framework barring the only exception if an Application Rule is a Decision Rule Type.