Oracle Financial Services Enterprise Case Management Application Pack

This section includes the licensing information for Oracle Financial Services Enterprise Case Management Application Pack (OFS ECM).

Table 2-3 Table 4: Licensing Information for OFS ECM

Products Licensing Description

Each Oracle Financial Services Enterprise Case Management application pack includes the following products:

  • Oracle Financial Services Enterprise Case Management (ECM)
  • Oracle Financial Services Enterprise Case Management Front Office User
  • Prerequisites
  • Operating System
  • Oracle Linux / Red Hat Enterprise Linux (x86-64)
  • Oracle Solaris(SPARC)
  • Shell
  • Java Runtime Environment
  • Oracle Linux / Red Hat Enterprise Linux
  • Oracle Solaris
  • Oracle Database Server and Client
  • Web Server/ Web Application Server
  • WebLogic
  • WebSphere
  • Apache Tomcat
  • Third party software tools used in the application pack
  • Fontbox
  • Pdfbox
  • Pdfbox-io

Restricted Use:

The product Oracle Financial Services Enterprise Case Management - Front Office User contains FCCM Enterprise Case Management functionality. This functionality has a restricted use and is to be used only for the following purposes:

  • Application Users can only be assigned the Front Office Analyst role. The permissions associated to this role cannot be modified.
  • The Front Office Analyst role can only be implemented to allow for the initial disposition of a case. Users can only have access to a case in a New status and then only take one of two types of actions: Close or Move to Investigation.
  • Front Office Analyst users cannot create manual events or manual cases.