2.1.1 User Role-Status Mapping
The User Role-Status mapping available in CTR is defined in the following table. The following table determines in which statuses CTRs will be viewable to different user roles:
| Status | Roles | |||
| CTR Viewer | CTR Analyst | Supervisor | QA Analyst | |
| New | X | X | X | |
| Open | X | X | X | |
| Reassigned | X | X | X | |
| Pending Review | X | X | X | |
| In Review | X | X | X | |
| Pending QA Review | X | X | X | X |
| In QA Review | X | X | X | X |
| Rework | X | X | X | |
| Reopened | X | X | X | |
| Closed-Rejected | X | X | X | |
| Closed-Exempted | X | X | ||
| Closed-Adjusted CTR | X | X | ||
| Ready for e-file | X | X | ||
| Filed | X | X | ||
| Filed-Success | X | X | ||
| Filed-success w/errors | X | X | ||
| Filed-Rejected | X | X | ||
| Filed-rejection Corrected | X | X | ||
| Filed-e-file Rejected | X | |||
| Filed Success w/Errors- Corrected | X | X | ||
| Filed Success Corrected | X | X | ||