Introduction

This guide explains the concepts of Oracle Financial Services Behavior Detection application and provides step-by-step instructions for navigating the Oracle Financial Services web pages, analyzing cases, and researching the business information.

Note:

Upgrading customers, please note that the dis-positioning of alerts through Alert Management (AM) is no longer supported. AM is only used for verifying the output of the behavior detection scenarios and is no longer used for alert review. By using AM for dis-positioning alerts customers will be out of compliance with their support contract.

The Event Correlation module in Enterprise Case Management (ECM) should be used to correlate events from the FCCM Behavior Detection engine or those ingested from external applications. Customers are required to use ECM for reviewing and investigating alerts. A restricted use license of ECM is provided with the BDF license which replicates the functionality available in AM to the best that is currently available within ECM. Implementations should use the available batch processes to automatically move Alerts from BDF into ECM where correlation rules will promote them to a case. From the case all levels of investigation can occur. If this updated process is not clear to your implementation team it is advised that you contact Oracle Partner Network or Oracle Consulting to be trained.