2.7.8.2 Start Compliance Studio

This section describes how to start Compliance Studio.

Note:

If any service fails to start, you need to wait 10 minutes to see the log file for the failure reason. After 20 minutes, the console will display the message as “Compliance Studio may have partially initiated or has encountered a startup failure,” in meantime you should not stop any activities.
  • Switch to the Compliance Studio UNIX user home directory and run the user profile.
  • Switch to Compliance Studio installed bin directory and run the command: ./compliance-studio.sh --start
This will start the application and, on successful installation, will make the sensitive details blank in config.sh.

Note:

If any of the services are not started/running and failed due to lock:
  1. Log in to Studio schema.
  2. Run the commands to truncate tables: TRUNCATE TABLE DATABASECHANGELOGLOCK;TRUNCATE TABLE DATABASECHANGELOGLOCK_MMG;
  3. Log in to BD/ECM schema.
  4. Run the command to truncate tables: TRUNCATE TABLE DATABASECHANGELOGLOCK;
  5. Start the Compliance Studio.