4.4.1.1 Canvas Prompt Filters

This topic provides list of available filters for Customer Details Canvas.

Figure 4-13 Customer Details - Canvas Prompt Filters

Description of "Figure 4-13 Customer Details - Canvas Prompt Filters"

The following Report filters are available:

• As of Date: The following filters allows you to select a specific time frame (e.g. last 1 month, 1 week etc.) to view the number of Cases & Events generated from the selected Time Level to Today.

  Figure 4-14 As of Date options

  
  

  
  Description of "Figure 4-14 As of Date options"

  
  
  1. Type: Select following options.
     • Last
     • Next
     • To Date
  2. Increment: Enter the increment value. This option is only for Last and Next type.
  3. Time Level: Select the following options.
     • Year
     • Quarter
     • Month
     • Week
     • Day
     • Hour
     • Minute
     • Second
  4. Relative To:option is fixed to Today
• As Date(Day): Select the Date(day) to filter the no of Cases &Events generated on the selected date.
• Batch Identifier: This is a unique id to identify each batch. This is created when Batch is added to the system.
• Batch Type: Name of the Batch Type (E.g. 314a Screening, Normal Screening, etc.)