4.21 Configuring the Customer ID parameter for getting real time alerts in getAlertListForCustIdZipperCS API

If you use a customer ID other than CustId in RT screening request, you must change the default parameter value from CustId to the customized customer ID to get the RT alerts. RT alert is generated based on the customer ID value passed as an input to the API response. For API response, see OFS Customer Screening Data Interfaces Guide.

If you use the customized field for the customer ID and not configuring the value in the CS_APPLN_PARAMS table, you will not get RT alerts for the values passed against the customized field.

To configure the RT customer ID parameter value follow the subsequent steps:

1. Access the Atomic Schema and access the CS_APPLN_PARAMS table.
2. Change the RT_CUST_ID_PARAM parameter value from CustId to customized customer ID.