3.3.3.4 Attaching a File to an Alert (Only Analyst/Supervisor/Senior Supervisor)

You can also attach a file to any alert.

Reviewer can download and view the attachment uploaded by other users in the alert but cannot attach a file to an alert.

Figure 3-13 Add Attachments

Description of "Figure 3-13 Add Attachments"

To attach a file to an alert, follow these steps:

1. Select the alert from the list. The Attachment option is displayed.
2. Click Attachment. The Attachment window is displayed.
3. ClickSelect Files to select the files.
4. Click Save. The attachments are added to the list.
5. Click Delete icon next to the Attachment name to delete any of the attachments,
6. Click Ok to confirm. The file will be marked to delete. Click Save to delete the file.
7. Click Download icon next to the Delete icon to download the attachment.

   Note:

   • The maximum allowed size for the attachment is 9MB.
   • The Attachments uploaded by other users cannot be deleted.
   • The supported file formats for uploading an attachment to the alert list are txt, pdf, doc, Doc, html, htm, xls, zip, jar, xml, jpg, bmp, and jpeg. You can allow more formats by modifying the configuration table in Conig Schema.