6.2.2.2 Merging an Event

You can define and merge all the different events or record type under the same case type based on the highest priority event type. To merge different event types or record type in the same case ID follow the subsequent steps:
  1. Access the Atomic Schema and access the CS_APPLN_PARAMS table.
  2. Change the ECM_MERGE_EVENT_TYPE parameter value from N to Y. By default, ECM_MERGE_EVENT_TYPE parameter value is N. See Merging Case Types for more information.