6.2.2.2 Merging an Event
You can define and merge all the different events or record type under the
same case type based on the highest priority event type. To merge different event types
or record type in the same case ID follow the subsequent steps:
- Access the Atomic Schema and access the
CS_APPLN_PARAMS
table. - Change the
ECM_MERGE_EVENT_TYPE
parameter value from N to Y. By default,ECM_MERGE_EVENT_TYPE
parameter value is N. See Merging Case Types for more information.