3.3.2 Alerts for ML decisioned Data

Once all ML related batches are configured and successfully executed, alerts decisioned by ML model are updated in the Alert List page on the Status column. Alert status is updated either ML Closed or ML escalated based on the ML auto threshold configuration. For more information, refer to the ML Integration with Customer Screening section in the Customer Screening Administration Guide

Note:

If any events ML score is less than or equal to threshold configured for auto closed score, the alert status is updated as ML Closed.

If any events ML score is greater than or equal to threshold configured for auto escalated score, the alert status is updated as ML Escalated.

If any events ML score is greater than threshold configured for auto closed score and less than auto escalated score threshold, the alert status updated as New.

You can filter the ML decisioned data to be displayed by selecting the status criteria as mentioned in the Alert list Filter. For more information on filtering the alert list see the Filtering the Alert List section for the ML decisioned status parameters see Alert Status.

Figure 3-10 ML Closed Alert List for the ML decisioned data



Figure 3-11 ML Escalated Alert List for ML decisioned data