3.2.1 List View

To view queue list in list view, follow these steps:
  1. Log in to the application as Reviewer/Analyst/Supervisor/Senior Supervisor
  2. Select the Financial Services Analytical Applications Customer Screening.
  3. From the Application Navigation List, select Queue Management.
You can select the Hamburger Hamburger icon to view the Queue List for All Teams in List View. By default, queue details are displayed in the List View. Queue List displays the queues assigned to all user groups and the value. All Team is selected in the drop-down list and is disabled. It is displayed as the title for Queue List.

Figure 3-6 Queue List in List View



The following details are displayed in the List View for All Team:

  • Queue Name
  • User Group names (that are assigned by the Queue Administrator)
  • Date Time Created By (For example, 09/09/2021 14:06:39 by QADMIN/SYSTEM)

You can view ten queues in the Queue List and use the navigation to view the next set of queues.

A Reviewer user can access and view all the alerts from any queue.