3 Managing Customer Screening

This topic describes the concept and process of analyzing the alerts for L1 investigation. It provides instructions to carry out various actions according to the workflow and user roles using the Investigation User Interface page.

There are two ways to perform screening in the Customer Screening application:

• Real-TimeScreening: Real-time screening is the screening of individuals and entities that occur when you enter data in the Real-Time Screening page and click Scan & Investigate. When you screen data in real-time, you can see the screening results after running the real-time screening job. For more information, see Running the Real-Time Screening Job in the OFS Customer Screening Administrator Guide.
• Batch Screening: Batch screening is the screening of individuals and entities that occur when you run the batch screening job. Before running the job, you must first configure the Enterprise Data Quality (Director) details and then prepare and analyze the customer screening and external entity data in the Financial Crime Data Model (FCDM). For more information, see the OFS Customer Screening Administrator Guide.