3.4.14 Related Alerts
This topic displays the related alerts list based on party relationships, such as the alerts for the same customer/EE and alerts sharing a parent id based on security attributes.
The latest relationships are to be considered as related customers/EE. Relationships are to be looked at in both directions. i.e., if C1 is related to R1 when looking at C1, all C1 and R1 alerts are to be displayed (Except the current Alert), and if we are looking at R1, All alerts of R1 and C1 are the be displayed.
This topic contains the following components:
- Alert ID
- Created Date
- Primary Name
- Alert Type
- Status
- Priority
- Assignee
- Due Date
- Match Score
- Risk Score
- Customer ID
You can use the search filter in the top middle of the page to filter the Related Alerts list. Enter the search term in the search box to filter the list.
Click on the Alert ID to see the Alert in a new window. Click the Reload icon next to the Last Modified Date Time to reload the Related Alerts list.
Table 3-5 Related Alerts - Field Description
| Field | Descriptions |
|---|---|
| Alert ID | Displays the alert identification number. |
| Created Date | Displays the Date the Alert was created. |
| Primary Name | Displays the Primary Name of the Customer. |
| Alert Type | Displays the type of Alert. |
| Status | Displays the status of the Alert. |
| Priority | Displays the priority value of the Alert. |
| Assignee | Displays the assignee name of the Alert. |
| Due Date | Displays the due Date the Alert has to review. |
| Match Score | Displays the Match Score value of the Alert. |
| Risk Score | Displays the Risk Score value of the Alert. |
| Customer ID | Displays the customer identification number of the Alert. |
Exporting the Related Alerts from the List
To export the Related Alerts list, click the Export
icon in the top right corner. An Excel file will be downloaded with
the Related Alerts list details.