2.1 Key Features
The following are the key features of the ECM application:
- Create cases manually for investigating business entities involved in the potentially suspicious event
- Add events manually to a case or create them and have them placed in the correlation pool
- Perform in-depth analysis of each case by using Case Summary details
- Operational tabs: assist to capture various information to investigate a case for resolution
- Business tabs: help in categorizing large amounts of supporting data into smaller tabs of data, organized by data type (for example, account information, customer information) to aid in the analysis of a case
- View and analyze correlation details - source correlation, linked events, and business data correlation
- View how the case score breaks down into individual scoring components
- Act on the case based on the analysis
- Filter cases based on the Case or Event IDs, search criteria and create and manage Personal Search Views
- Record the complete audit history of the case
- Export case information in Excel and CSV formats.