19.16 Configuring a Case as Read Only

This section describes how to configure a Case as Read Only.

An Administrator can define the full access to some case types to the specific user and make some case types to read-only.

For example, if a user has access to case types AML, FR, and KYC, then Administrator can define the view and take the action access to AML case and read-only access to KYC and FR cases for that user. You can only view the case in read-only access but cannot edit the case.

To configure the case as read-only, follow the below steps:
  1. Define the Owner Sequence ID (OWNER_SEQ_ID) and Case type (CASE_TYPE_ID) in KDD_RE- VIEW_OWNER_CSETYP_RDONLY table.

    Here, the Owner Sequence ID value should be the same as defined in the KDD_REVIEW_OWNER table. Case type value should be the same as the KDD_REVIEW_OWNER_CASE_TYPE table.

  2. Log into the ECM UI as supervisor (or any other user).