Approving/Rejecting Access Requests

When the Oracle Support team creates a temporary access request to access your database, approvers can approve/reject the request within the time period.

The approver is identified based on the assigned approval templates.

After proper approval by the Oracle support team, will receive a email from Oracle Support (Managed Access), with the Service Request (SR) number, access level, access duration and the Expiration time. To approve the request:

1. Click the link in the e-mail to log in to the OCI Console.
   Make sure to log in with required roles and privileges required for request approval.
2. Click Managed Access, to view the list of Access requests.
3. Click the Request name to view the Access request details.
4. Click One of the following options:
   1. Approve - Approve the access request with proper validation.
   2. Reject - Decline the access request with reason.