1. Using Investigation Hub
  2. Investigating Cases
  3. Investigating TF Cases
  4. Case Action
  5. Analyst User

4.3.3.1 Analyst User

The following actions are available for the Analyst user:
  • Escalate: Analyst users can escalate when they cannot decide whether to recommend blocking or releasing the case to Supervisor.
  • Recommend Block: The Analyst user can recommend a block for the case that requires investigation to Supervisor.
  • Recommend Release: The Analyst user can recommend release to release the case to Supervisor.