4.3.3.2.1 Blocking the Case

This section describes how to block the cases when it is suspicious data.

Note:

At least one event should be in Suspicious status for blocking the case.

To block the case, follow these steps:

1. On the Case Summary Page, click Block. The Block pane is displayed.
2. Select Reason from the drop-down list.
3. Enter the Comments to explain your analysis.
4. Click Drag and Drop. Select the required file and click Open to upload the supportive documents.

   Note:

   This field is optional.
5. Click Submit. The submission happens, the case status will be changed to Blocked, and the user will navigate to the Case List page.

   Note:

   If you click Submit and Next, the case status will be Blocked, and the user will be navigated to the next case details for action.