4.3.3.2.3 Releasing the Case

This section describes how to release cases after completing the investigation.

Note:

Release action is possible only when all the cases are in Clean status.

To release the case, follow these steps:

1. On the Case Summary Page, click Release. The Release pane is displayed.
2. Select Reason from the drop-down list.
3. Enter the Comments to explain your analysis.
4. Click Drag and Drop. Select the required file and click Open to upload the supportive documents.

   Note:

   This field is optional.
5. Click Submit. The submission happens, the case status will be changed to Released, and the user will navigate to the Case List page.

   Note:

   If you click Submit and Next, the case status will be Released, and the user will be navigated to the next case details for action.