8.4.3.1 Add Action Reason

To add a new action reason for the case type, follow these steps:

1. Click Open icon to view the Ask Oracle page.
2. Click Admin menu. The Investigation Hub Administration page is displayed.
3. Click Workflow Designer link. The Workflow Designer page is displayed.
4. Click Action Reasons tab. The Action Reasons page is displayed.
5. Click Add Action Reason. The Add Action Reason pane is displayed.
6. Enter/Select the fields as described in the following table.

   Table 8-6 Add Action Reason - Field Description

   Field	Description
   Case Type	From the drop-down list, select the Case Type . Note: This field is mandatory.
   Action Name	From the drop-down list, select the Action Name. Note: This field is mandatory.
   Reason Name	Enter a name for the reason. Note: This field is mandatory.
   Reason Description	Enter description about the reason.
   Report Generation Required	Select the check box if you want to generate a report.
   Report Type	From the drop-down list, select the Report Type. The available options are SAR (Suspicious Activity Report) and STR (Suspicious Transaction Report). Note: This field appears only when Report Generation Required is enabled.

7. Click Create. The new action reason will be created and listed in the Action Reasons page for the case type.