1 About Investigation Hub

Investigation Hub Cloud Service provides case investigators with an enriched contextualized view of the case, consolidating data from multiple sources and providing graph view and ML insights to enhance the investigation experience. The purpose of this application is to help Case Analysts and Case Supervisors search, investigate, and take action on cases.

Key Features

The key features of the application include the following:

• Search and filter cases based on Case IDs, search criteria, and Views.
• Investigate cases by performing an in-depth analysis using detailed information provided for each case.
• Resolve cases by taking appropriate actions on cases.
• Generate dossier of the pertinent information on the case as a summary and to tailor the information passed to Regulatory Reporting Cloud Service.

User Roles and Privileges

You can perform activities associated with your user group throughout the functional areas in the application. For more information about which actions can be performed by your user role, see User Roles in Investigation Hub.

Security within the Application

Security layers control how you interact with the application. Users may only access cases that are mapped to their user group. For more information about mapping users to user groups, see Application Security.

Table 1-1 Security Details within the Application

Security Layer Type	Controls	Description
Roles	Access to Features and Functions	This security layer identifies features and functions the user can access within the application. For example, Case Analysts can access and take action on cases.
Business Domains	Access to Case and Business Information	You can restrict access along operational business lines and practices, such as Retail Banking. Users can only see cases that are assigned to at least one of the business domains their user group is mapped to. For more information about Business Domains, see Configuring Business Domains.
Jurisdictions	Access to Case Information	You can restrict access using geographic locations or legal boundaries. Users can only see cases that belong to the jurisdiction their user group is mapped to. For more information about Jurisdictions, see Configuring Jurisdictions.