5 Acting on Cases

This topic describes how to take an action for the selected case(s).

Users can take action on both Case List and Case Summary pages as follows:

• On the Case List page, select case and click Actions Menu and then select the appropriate action.
• On the Case Summary page, select the appropriate action from the Actions drop-down list. The Actions drop-down list displays only for the AML_SURV and KYC cases.