8.5.2.1 Add Correlation Rule

Note:

Every correlation rule needs to be mutually exclusive and move all unwanted correlation rules to Inactive status.
To add a new correlation rule, follow these steps:
  1. Click Open Open icon to view the Ask Oracle page.
  2. Click Admin menu. The Investigation Hub Administration page is displayed.
  3. Click Case Designer link. The Case Types page is displayed.
  4. Click Correlation Rules tab. The Correlation Rules page is displayed.
  5. Click Add Correlation Rule. The Add Correlation Rule pane is displayed.
  6. Enter/Select the fields as described in the following table.

    Table 8-9 Add Correlation Rule - Field Description

    Field Description
    Copy From From the drop-down list, select the correlation rule which you want to copy from the existing.
    Correlation Name Enter the unique Correlation Name.

    Note: The remaining fields are auto-populated from the selected existing correlation rule and you can edit these fields based on your requirement.

    Jurisdiction From the drop-down list, select the Jurisdiction where the case belongs.
    Business Domain From the drop-down list, select a business domain for the case.
    Correlation Lookback Value Enter the lookback value for the correlation rule.
    Is Extension Allowed for the correlation rule? Enable this option to exclude case status for the correlation rule.

    Note: This field is optional.

    Extension Exclude Case Statuses From the drop-down list, select the case status to be excluded and this applicable only when Is Extension Allowed for the correlation rule? field is enabled.
    Is Co-relation required for the case type? Enable this option when correlation is required for the case type.

    Note: This field is optional.

    Status Enable this option to make correlation active.

    Note: This field is optional.

  7. Click Create. The new correlation rule will be added and listed in the Correlation Rules page.