1. Using Investigation Hub
  2. Accessing Investigation Hub Administration
  3. Using Workflow Designer
  4. Workflow Configuration
  5. Viewing Workflow

8.4.1.1 Viewing Workflow

To view the workflow, follow these steps:
  1. Click Open Open icon to view the Ask Oracle page.
  2. Click Admin menu. The Investigation Hub Administration page is displayed.
  3. Click Workflow Designer link. The Workflow Designer page is displayed with the default view of Configuration tab.
    Pre-seeded workflows for different case types are listed here along with information if they are mapped to cases.

    The right side has the process described stage by stage and its trigger activity if its configured.

    Also, you can add, edit and delete custom workspaces.