4.3.2.1 Analyst User

The following actions are available for the Analyst user:

Note:

IHTFANALYSTGRP user group is introduced from this release. This user group is specifically added only for Case Level Disposition for reviewing all events before closing a case.

• Escalate: Analyst users can escalate when they cannot decide whether to recommend blocking or releasing the case, to the Supervisor.
• Recommend To Block: The Analyst user can recommend a block for the case that requires investigation, to the Supervisor.
• Recommend To Release: The Analyst user can recommend release, to release the case to the Supervisor.