8.8 Setting Transaction Filter

To set a transaction filtering case closure:
  1. Click Open Open icon to view the Ask Oracle page.
  2. Click Admin menu. The Investigation Hub Administration page is displayed.
  3. Click Transaction Filtering Case Closure Configuration link. The Set Transaction Filtering Case Closure Configuration page is displayed.
  4. Based on your preference select one of the options and click Save.
    • To permit case-level actioning once all events are viewed, select the Case-level disposition only option.
    • To close a case requiring that each event be actioned first, select the Event-level disposition required before case decision

    The summary page of a case is updated based on this selection.