8.4.3.2 Edit Action Reason

To edit an existing action reason, follow these steps:

1. Click Open icon to view the Ask Oracle page.
2. Click Admin menu. The Investigation Hub Administration page is displayed.
3. Click Workflow Designer link. The Workflow Designer page is displayed.
4. Click Action Reasons tab. The Action Reasons page is displayed.
5. Select the case type and click Edit Status . The Edit Action Reason pane is displayed.
6. Edit the action reason details as required.

   Note:

   You cannot edit the Case Type and Action Name fields.
7. Click Save to save the updated changes.