4.3 Investigating TF Cases

Transaction Filtering is a Sanctions screening system that identifies Individuals, entities, cities, countries, goods, ports, BICs, and Stop keywords that may be suspicious, restricted, or sanctioned in relation to a financial transaction that is processed through the TF application.

The application enables you to integrate with any clearing or payment system, accept messages from the source system, and scan them against different watch lists maintained within the application to identify any suspicious data present within the message. The TF application supports scanning of messaging systems that are SWIFT, ISO20022, and Fedwire. For more information about creating ISO batches, see the Run the ISO20022 Batch Screening section in the Oracle FCCM Transaction Filtering Cloud Service Administration Guide.

On the Case List View page, select the Transaction Filtering case and user can view the following sections.

Case Context

You can view case details at the top of the Case Summary Page. The case details are:
  • Priority: The priority which has been assigned to the case. The options are High, Medium, and Low.
  • Case Type: The type of case is selected. The supported sub-types for TF cases are TF_RT, TF_ISO_BATCH and TF_NACHA.
  • Status: Current status of the case. The statuses are New, Assigned, Investigation, Escalated, Blocked, Rejected, Released and Closed.
  • Message Category:
  • Message Type: Displays the message type details.
  • Case Due Date and Time: Displays the case due date with time.
  • Transaction Reference: Displays the transaction reference details.
  • Message Reference: Displays the message reference details.
  • Amount: Displays the transaction amount value details.
  • Audit History: Click Audit History to view the record of all actions taken on the selected case. For more information, see the Viewing the Audit History section.
  • Case Details: Click Case Details to view basic details about the case. The details include Transaction Details, Reference Information, Message, comments, Attachments, etc.
  • Assignee: The current owner of this case. If the case is currently not assigned and you would like to assume ownership of the case, you can click Assign to me.

    Note:

    If the Auto-Claim configuration is enabled, then the Assign to me option is not displayed.

Case Event List

Case Details and Description

All the events of the case are listed here along with Watchlist Type and Sub Type.

The case description is derived based on the template set by the Admin in the Manage Case Templates UI. The default template for the TF_RT case is the Transaction Filtering Case Summary Template for the TF_RT template. If you want to update the Substitution Variables, then you can update the following variables for the TF_RT case type:
  • TXN_AMT
  • TXN_DIRECTION
  • MESSAGE_CATEGORY
  • MSG_TYPE
  • TXN_DATE

For more information on how to update case template, see the Updating Case Template section.

Event

This section describes the message transferred from the Originator (Details of the party who is the originator of the transaction) to the Beneficiary (Details of the party who is the beneficiary of the transaction). The messages are:
  • Raw Message: The raw message is displayed from the JSON file and highlights the corresponding match when an event is selected.
  • Structured Message: This will display transaction details in a structured manner, such as sender, receiver, originator identifier, destination country, and so on.

Event Status

This section describes different types of status based on the action. The available statuses are Pending, Clean, and Suspicious. By default, all the events are in Pending status except the approved exemption events.

Watchlist Details

This section displays watchlist details and highlights the matches when an event is selected. This helps in the analysis of the case and in deciding whether to release or block the transaction. A unique Record ID is assigned to every watchlist/sanctioned record. The supported watchlist types are:
  • OFAC Reference Data
  • WC STANDARD
  • WC Premium
  • EU Reference Data
  • HM Treasury Reference Data
  • UN Reference Data
  • Dow Jones Watchlist
  • Private Watchlist
  • Prohibited Identifier Watchlist
  • Prohibited Country Watchlist
  • Prohibited City Watchlist
  • Prohibited Goods Watchlist
  • Prohibited Ports Watchlist
  • Stop Words Watchlist

Note:

This will display only when selecting at least one event on the left pane.

Note:

Use the hot keys to navigate between events of a case.
  • To move to the next record, hit the tab key.
  • To go to the previous record, hit the Shift + Tab key.
  • To view the record details, hit the Enter key.
  • To move to the next page in pagination, hit tab and enter keys.