7.1 Viewing the Case Assignment Rules Page

This section describes how to navigate to the Case Assignment Rules page.

To view the Case Assignment Rules page, follow these steps:

  1. Navigate to the Applications landing page.
  2. Click the Navigation Menu to access the Navigation List. The Navigation List displays the list of modules.
  3. Select Investigation Hub Administration, and then select Case Assignment Rules. The Case Assignment Rules page opens.

    Table 7-1 Case Assignment Rules Table Columns and their Description

    Columns Description
    User Group Name of User Group.

    For example, IHUB Admin User Group or UK_KYC_Manager.
    Case Type The case type for cases which can trigger AML_CA case creation.

    For example, AML_SURV.
    Jurisdiction The jurisdiction, such as geographic locations and legal boundaries, to which the case belongs.

    For example, AMEA or FR.
    Business Domain Name of Business Domain.

    For example: Mortgage.
    Mapped Queues List of Mapped Queues.
    For example:
    • TM Cases (Filter - Case Type=TM) or
    • FR_TM_Loan_L1 (Filter - Case Type=TM, Jurisdiction=FR, Business Domain=Loan, Account=1)
    Actions Actions you can take on queues:
    • Add New Queue
    • Add From Existing Queues