8.6.1.1 Add Case Type

To add a new case type, follow these steps:

1. Click Open icon to view the Ask Oracle page.
2. Click Admin menu. The Investigation Hub Administration page is displayed.
3. Click Case Designer link. The Case Types page is displayed.
4. Click Add Case Type. The Add Case Type pane is displayed.
5. Enter/Select the fields as described in the following table.

   Table 8-8 Add Case Type - Field Description

   Field	Description
   Case Type Name	Enter the name for the Case Type.
   Case Type Code	Enter a unique code for the Case Type. Note: This cannot be edited once the Case Type has been added.
   Class Name	From the drop-down list, select the Class Name.
   Case Type Description	Provide a description for the case type.
   Correlation Rule	From the drop-down list, select the Correlation Rule. Note: You cannot map one Correlation Rule to multiple Case Types.
   Auto-Claim	Enable the toggle button to enable an analysts user to auto-claim a case when the status of the case is new, unassigned or open. If this configuration is enabled, then the Assign To Me button is not displayed for a case. The case is automatically assigned to the logged in user if the status of the case is New, Unassigned or Open.

   Note:

   All the fields are mandatory except Correlation Rule.
6. Click Create. The new case type will be created and listed in the Case Types page.
   After creating the case, the case is automatically audited at the back end.