4.1.3 Viewing an Entity Graph
This section displays a graphical representation of the case consisting of Customers, Accounts, and Derived Entity (External Entity) involved in the selected case.
- Customers, Accounts, External Entities, Cases, and Events are displayed as nodes.
- The relationships which occur between these nodes display as links. Edges may be relationships between the nodes like a customer having an account, similarity edges, and relationship edges to show linked entities or transactions.
- Back-office transactions are not displayed in this graph.
To customize the graph, follow these steps: