8.4.3 Enabling Screening History Access

This topic provides information about enabling access to screening history.

  1. Click Open Open icon to view the Ask Oracle page.
  2. Click Admin menu. The Investigation Hub Administration page is displayed.
  3. Click Customer Screening Configurations link. The Customer Screening Case page is displayed.
  4. To view the screening history details, toggle the Enable Screening History Access button under the Configure Event Decisions section.