5.1.9.6 Responses

Use this action to view response(s) provided by the respondent.

To view the response, follow these steps:

1. In the Request for Information pane, click Actions Menu corresponding to the RFI details.
2. Select Responses. The Responses pane is displayed.
3. Click Response Key link corresponding to the recipient. The RFI Response pane is displayed.
   You can view the response provided by the respondents.

To add external users to respond to RFI emails:

1. Onboard the user in IDCS with minimal user group mapping required for RFI. For more information about, onboarding users, see Bulk Import Application Users section.
2. An Investigation Hub investigator sends a RFI for a case to above person to respond to RFI.
3. This onboarded user can now respond to the RFI based on the link received in their email inbox.
4. RFI response is registered in Investigation Hub for further reference of the investigator.