6.1 Viewing the Queue Management Page

This section describes how to navigate to the Queue Management page.

To view the Queue Management page, follow these steps:

1. Click Application Administration and then click Investigation Hub Administration.
2. Select Queue Management. The Queue Management page opens.

   Table 6-1 Queue Management Table Columns and their Description

   Columns	Descriptions
   Queue Name	Name of Queue. For example: TM Cases (Filter - Case Type=TM) or FR_TM_Loan_L1 (Filter - Case Type=TM, Jurisdiction=FR, Business Domain=Loan, Account=1)
   Mapped User Groups	Name of mapped User Groups. For example, IHUB Admin User Group or UK_KYC_Manager.
   Create Date	Queue create date.
   Create By	User who created the Queue.
   Actions	Actions you can take on Queues: Create New Queue Create Queue Existing